CE-35385-8 is a PS5 system/application fault. Restart the console, update system software, and rebuild the database if the code repeats across apps.
Server or clientLast verified: 2026-08-22
Basic recovery
Fully power off the PS5, unplug for 30 seconds, then boot. Install pending system software updates before reinstalling individual games.
When to rebuild
If CE-35385-8 returns in multiple apps after updates, use Safe Mode Rebuild Database. Contact support only after update + rebuild fail.
How to fix step by step
- 1Power-cycle the PS5 (unplug 30 seconds).
- 2Install system software updates.
- 3Update the affected game.
- 4Rebuild Database in Safe Mode.
- 5Contact PlayStation Support if the code persists.
How CE-35385-8 differs from related codes
- Error CE-108255-1: A game or app crashed and returned you to the PS5 home screen. The message usually says something went wrong with this game or application. (usually client-side)
- Error SU-30746-0: PlayStation system software update failed — download or USB install issue. (usually client-side)