NP-34957-8 blocks PSN sign-in during outages or strict NAT. Compare with NW-31201-7 fixes.
Server or clientUpdated 2026-06-11
NP errors after PSN maintenance
Sony maintenance often clears without console action — wait 30 minutes after status returns green.
How to fix step by step
- 1Check PlayStation Network status.
- 2Test internet connection in PS Settings.
- 3Restart PS and router.
- 4Set DNS to 1.1.1.1 manually.
- 5Sign out and into PSN.
- 6Avoid VPN on router.
How NP-34957-8 differs from related codes
- Error NW-31201-7: PlayStation Network could not connect to the server — DNS or PSN outage. (server or client)
- Error SU-30746-0: PlayStation system software update failed — download or USB install issue. (usually client-side)