Roblox Error 289 is a regional availability block. Either the developer has restricted the experience to specific regions, or Roblox's platform policies prevent access in your country. Unlike Error 518 (which is developer-set), Error 289 can also be a platform-level restriction.
Usually server-sideLast verified: 2026-08-19
Platform restrictions
Roblox restricts certain content in specific countries due to local regulations or content rating requirements. These restrictions are set at the platform level, not the experience level.
Developer restrictions
Developers can also opt their experience out of certain regions. The experience's description page should indicate if regional restrictions apply.
How to fix step by step
- 1Check if the experience page lists any regional restrictions in its description
- 2Check roblox.com/status for any region-specific service notices
- 3If you believe the restriction is incorrect, contact Roblox support at roblox.com/support
How 289 differs from related codes
- Error 518: The experience you are trying to join is not available in your region, or the developer has enabled a location-based access restriction that blocks your country. (usually server-side)
- Error 403: Roblox refused access to the requested resource or experience. (server or client)
- Error 267: Roblox kicked you from the experience because the client lost sync with the server. (server or client)