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Error fix guide

Roblox Error 291 — Purchase Failed

Meaning: Roblox could not complete a Robux or marketplace purchase.

Error 291 blocks checkout when payment services or Roblox commerce APIs fail. Verify Roblox status before retrying purchases.

Server or clientUpdated 2026-06-11

291 on mobile vs PC

App Store and Google Play billing adds another layer — ensure store payment method is valid, not just Roblox account balance.

How to fix step by step

  1. 1Check Roblox status for commerce incidents.
  2. 2Verify payment method in Roblox settings.
  3. 3On mobile, confirm App Store / Play billing works.
  4. 4Wait 30 minutes and retry — do not double-charge.
  5. 5Sign out and back into Roblox.
  6. 6Contact Roblox support with transaction ID if charged without delivery.

How 291 differs from related codes

  • Error 610: Roblox failed to load required assets for an experience or your avatar. (server or client)
  • Error 400: Roblox rejected the request as invalid — often cache or outdated client. (usually client-side)

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