Error 102 — disable VPN and check firewall rules.
Usually client-sideUpdated 2026-06-10
What causes Steam Error 102?
Steam refused the connection — firewall or proxy. Check official status pages and our live server status before reinstalling apps or hardware.
How to fix step by step
- 1Check live server status on Oracnoos if this game is in our status grid.
- 2Restart the app or console completely — not just suspend.
- 3Reboot your router and test another network (mobile hotspot).
- 4Disable VPN, proxy, and DNS filters temporarily.
- 5Update the game client and system firmware to the latest version.
- 6Clear cache or verify game files if the error persists when status is operational.
- 7Contact official support with a screenshot of the exact error code.
How 102 differs from related codes
- Error 105: Steam could not reach its servers — often during maintenance, DNS issues, or firewall blocks. (server or client)