Valorant Error van-11 indicates a failure in the communication layer between your client and Riot's services. It can stem from a Riot server outage, a network configuration blocking Valorant's connections, or a corrupted client installation.
Check Riot's status page
Visit status.riotgames.com to verify if Riot's services are experiencing issues. If there is an outage listed, wait for Riot to resolve it.
Firewall or antivirus blocking
Windows Firewall or third-party antivirus can block Valorant's service connections. Temporarily disable your antivirus (not the built-in Windows Defender) and retry. If that helps, add Valorant as an exception.
How to fix step by step
- 1Check status.riotgames.com for any service outages
- 2Disable third-party antivirus temporarily and retry
- 3Add Valorant.exe and RiotClientServices.exe as firewall exceptions in Windows Defender Firewall
- 4Flush DNS: open Command Prompt as Administrator, run ipconfig /flushdns
- 5Repair the Valorant installation via the Riot Client settings
How VAN-11 differs from related codes
- Error VAN-9001: Valorant failed during startup while contacting Riot authentication or configuration services. (server or client)
- Error VAN-9003: Valorant could not connect to Riot services or complete Vanguard checks. (server or client)
- Error CONNECTION-TIMEOUT: Valorant could not establish a stable connection to game servers before timeout. (server or client)