NP-31739-3 blocks PSN login during outages or account sync issues. Compare with other NP- errors on Oracnoos.
Server or clientUpdated 2026-06-11
After password change
Sign out everywhere at PlayStation.com → Security, then sign in on console again.
How to fix step by step
- 1Check PSN status.
- 2Verify account at playstation.com.
- 3Restart PS and router.
- 4Set DNS to 1.1.1.1.
- 5Rebuild database in Safe Mode if persistent.
- 6Contact Sony if account locked.
How NP-31739-3 differs from related codes
- Error NP-34957-8: PlayStation Network connection failed with NP-34957-8. (server or client)
- Error NW-31201-7: PlayStation Network could not connect to the server — DNS or PSN outage. (server or client)